Solarly logo

Privacy Policy

This is the website of Solarly SRL, a limited liability company under Belgian law whose :

  • Address of the registered office is Chemin du Cyclotron n°6, 1348 Ottignies-Louvain-la-Neuve
  • Company number is BE 0719.650.225

Please read the following contract to know how your personal data will be treated. This document is subject to change. This version is dated 8 December 2021.

FRAMEWORK AND LEGAL SCOPE

Solarly SRL undertakes to comply with the privacy legislation in force in Belgium: the processing of personal data relating to this site is subject to the law of 8 December 1992 on the protection of privacy and to the General Data Protection Regulation (or “GDPR”) 2016/679 of 27 April 2016, which entered into force on 24 May 2018.

This privacy agreement is valid for all pages hosted on www.solarly.org. It is not valid for pages hosted by other organisations to which we may refer and whose privacy agreements may differ. This policy covers:

Your visit to this website and the use of cookies for a better browsing experience
The various forms you fill in to receive our newsletters or to contact us.

If you wish to respond to any of the practices described below, you may contact us.

COOKIES FOR A BETTER BROWSING EXPERIENCE

What is a cookie?

Cookies are small text files, created to save certain data on the websites you visit. For example language selection, login details or other settings. Cookies are necessary to improve the functioning of the website and are used for statistical purposes. They do not record your name, address or other personal data.

Only the website that created the cookie can access the file. The file itself contains only text and cannot perform any action on your computer. It therefore only serves to provide additional information to your browser. A cookie – since it contains only a small amount of data – is therefore harmless.

If, however, you feel that your privacy is not being respected, you can adjust your browser settings to prevent cookies from being saved on your computer or to prevent cookies from saving data. Browsing the Solarly SRL website will still be possible.

For web statistics

Statistics about this website are recorded using Google Analytics and Google Search Console. This is one of the most widely used web analysis services offered by Google Inc.

We only use this data to analyse your visit to our website. For example, which pages are visited most often, which browsers are used by visitors to our site or how long you have been visiting us.

Based on the statistics from Google Analytics and Google Search Console, we can improve the site. We ask for your permission to use these cookies via a banner.

The information generated is passed on to Google, which stores it on servers in the USA. Google will store this information in order to record how the website is used, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not combine your IP address with any other data held by Google. For more information on the Privacy Policy for the use of Google Analytics, please see About Google Analytics.

What information is collected on this site via cookies?

Each time you visit our website, if cookies are not disabled, our server automatically recognises your domain of origin. It does not, however, automatically detect your e-mail address or your name.

When you visit our site, we collect the following information via cookies:

  • your domain (automatically detected as described above) ;
  • all information about the pages you have visited on our site;
  • your age and gender, your language and your geographical area.

Cookies from other third parties

On this site we also use services from our trusted social media, advertising and analytics partners. We share information about your use of the site by, for example, providing YouTube video integration, content sharing buttons through the Simple Share Buttons Adder, installation of the Facebook Pixel service and other third parties.

We believe that the use of services offered by these third parties enhances your visit to our website. Third parties may use cookies to record certain data, for example to analyse clicks made by visitors.

How can I deactivate cookies?

Disabling cookies only affects the computer and browser used to disable them. If you use more than one computer or browser, you must repeat the operation for each computer and each browser.

Consult your browser’s help function to find more detailed information about enabling, disabling and deleting cookies. Here are some links to the most common browsers:

  • Chrome
  • Firefox
  • Internet Explorer
  • Safari

PERSONALLY IDENTIFIABLE INFORMATION COLLECTED

During your visit to our site, you may voluntarily and knowingly share information, for example, by sending messages or questions to this site or by subscribing to our newsletters. This is referred to as “personal data”. The term “personal data” covers all information relating to an identified or identifiable natural person. A person is identifiable when he or she can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity. For example: a person’s first and last name, address, telephone number, e-mail address, preferences, origin, gender, etc. A person’s business address and telephone number are also personal data.

Within this site, this may include, depending on the data you have sent us, :

  • your name
  • your e-mail address
  • your telephone number
  • your language
  • your occupation
  • your IP address (only for the newsletter service)

This information is collected via online forms using the “Formidable Forms” extension or the registration module provided by Mailchimp – our e-mailing service. This data is used to inform you, to register you for events, to contact you at a later date and to produce statistics to improve the content of our site.

This personal data is therefore only shared with these third parties if you give us permission to do so. For newsletters, you can change your preferences or unsubscribe at any time by clicking on the link in each email.

Filling out a contact form? Please refer to the Privacy Policy for the use of the Formidable Forms extension.

Signing up for our newsletters? Please refer to the Privacy Policy for the use of Mailchimp. Note that this e-mailing service sets up a tracking system allowing us to analyse the strong and weak points of our newsletters. The aim? To always be as close as possible to your expectations.

If in the future you do not wish to receive e-mails from our company, please contact us.

COMPLIANT DATA MANAGEMENT AND STORAGE

Your personal data will only be stored in our database if you subscribe to our newsletters. Unless you request otherwise, this data will be kept for a period of 5 years after the last communications.

These data are stored on our server located at the head office and on our hosting company Combell whose data centres are located at Wezembeekstraat 2 bis, 1930 Zaventem and at Kouterveldstraat 13, 1831 Diegem.

Solarly SRL undertakes not to share this information with other organisations for commercial or other purposes, nor to communicate it to commercial databases.

Solarly may also share this data with third parties for non-commercial purposes in the case of collaboration. If this happens, the work with this data is determined by a contract in order to guarantee the necessary confidentiality agreements and security. Furthermore, we do not provide personal data to parties outside the EU.

This personal data is only shared with third parties if required and authorised by law.

USE OF DATA BY SOLARLY SRL

This data is only collected in the context of specific activities of Solarly SRL, such as (e-)mailings, opinion polls, registration to newsletters, etc. We do not process the personal data of minors (persons under 16 years of age) without the written consent of the parent or legal representative.

In all circumstances, you also retain the right to consult and obtain, modify, delete, limit the use of or oppose the use of your data.

SECURITY OF COLLECTED INFORMATION

Once the data has been received, Solarly SRL undertakes to do its best to ensure the security of its systems. We have already put in place appropriate security measures to protect the loss, misuse or alteration of information received on our site. These include the following:

All persons having access to your data on behalf of Solarly SRL are bound by professional secrecy. Each person having access has his/her own username and password.
We make regular backups to recover personal data in case of technical or physical incidents.
Employees are made aware of the importance of protecting personal data.

We take all necessary measures to ensure that this information is handled securely.

ACCESS, MODIFICATION OR DELETION OF PERSONAL DATA

In accordance with the Privacy Act of 8 December 1992 and the General Data Protection Regulation of 27 April 2016, any user who has submitted directly or indirectly nominative information to this site has the following rights with regard to his/her personal data:

  • Right of information and access: You may request the communication of personal information concerning you.
  • Right of rectification: You may request the rectification of personal information concerning you. You can thus correct any inaccuracies and complete incomplete data.
  • Right to erasure (“right to be forgotten”): You can request that your personal data be completely erased from our databases.
  • Right to limit the processing of personal data: You may object to the use of your personal data.
  • Right to data portability: You can obtain the personal data applicable to you in an electronic, current and structured form.
  • Right to object: You may object to prospecting, direct marketing and profiling practices.

To exercise your rights, contact us by email or via our contact form. Please specify the postal or e-mail address to which the reply should be sent. We may ask you to identify yourself before we can respond to the above requests. You can identify yourself with a copy of your identity card.

HOW CAN YOU CONTACT US?

We are at your disposal :

  • by e-mail to info@solarly.og
  • by post: Solarly SRL, Chem. du Cyclotron n°6, 1348 Ottignies-Louvain-la-Neuve – Belgium.